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The Samson Tug Advantage has been proven to enhance operational performance, and reduce the potential risk of towline failure. We are dedicated to ensuring safe and long-term operational benefits from our high-performance products from installation to retirement. Our commitment to the customer includes:

Pre-Sale Services

  • Onboard equipment surveys to understand and determine the best products for your tug application.
  • A library of tug-related technical bulletins and case studies that address tug industry related questions.
Post-Sale Services
  • A detailed towline manual for reference to rope handling, splicing, repair, inspections, chafe gear usage, and more.
  • Comprehensive crew training, which includes line handling, inspection, repair, splicing, use of chafe protection, and more.
  • Corporate training programs available.
An Ongoing Partnership Program
  • Dedicated Samson engineer and tug application specialists.
  • Qualified service technicians carry TWIC credentials.
  • Annual inspection programs.
  • Residual testing program to determine safe and economical retirement criteria.
  • Ongoing upgrades to crew training.